Before Replenish can begin capturing and sending re-order reminders, you need to configure your campaign settings.
These settings define:
The default reminder interval customers will see
The discount offered in replenishment emails (optional)
The reminder email layout and content settings
The language settings
The customer portal custom css styles
After installing the app, open Replenish in your Shopify admin and navigate to the Settings tab.
Set the default reminder interval
In the Order Status Page Settings section, choose the Default Interval.
This is the suggested time before customers receive their replenishment reminder (for example 30 days). Customers can adjust this interval themselves when they opt in to reminders:
Set a discount (optional)
In the Discount Settings section you can choose a discount percentage to include in replenishment emails.
This discount can help encourage customers to return and place another order. If you leave this set to 0%, a discount code will still be created so conversions can be tracked, but no discount will be applied:
Reminder email settings
Please see our article on configuring the reminder email.
Language settings
Please see our article on setting the language on the checkout app block and re-order reminder emails.
Customer portal settings
Please see our article on customising the customer portal with CSS.
Once your settings have been saved, your replenishment campaign is configured.
Enable the Replenish Widget on your post purchase pages
To enable Replenish on your app block compatible post-purchase pages, you will need to add the Replenish Reminder Widget app block to your Thank You and Order Status pages via the Shopify Checkout Editor.
Please see our article on how to enable the Replenish widget.
Need help?
If you need any help setting up Replenish, have questions about how it works, or would like a demo, we're here to help.